Competency Model Development

Do you know which competencies and skills are required for performance of a particular job role, and which are just "nice to have"? Do your current competency models sit in binders, collecting dust on a shelf? Competency models can be very effective tools to enable and drive performance, but only if they are developed with job outcomes in mind.

Cognitive Technologies uses an outcome-based approach to create competency models that work. We analyze star performers in a job role to understand the competencies and skills they are using to produce better-than-average results. From this analysis we document the competencies required, using our database of over 600+ competencies, and customize what the competencies mean in your organization. Finally, we tag each competency with the behaviors that evidence the competency in your organization. The result – customized competency models that can be used to improve hiring, training, succession planning, executive development, and performance management. Activities that comprise our competency analysis and modeling service include:

  • Conduct outcome-oriented interviews with performers who represent success in the target job role
  • Document the critical success factors for the job and primary difficulties encountered
  • Identify the gap between successful and unsuccessful performers
  • Document the basic competencies required, the differentiating competencies, and the transition competencies that help a performer move from one job role to the next
  • Analyze findings to create customized outcome-based competency models, with behaviors that evidence each competency
  • Facilitate feedback sessions with star performers and stakeholders to refine competency models and improve model acceptance
  • Develop plans to deploy competency models to meet specific client needs
  • Facilitate rollout of outcome-based competency models.

Contact Cognitive Technologies? competency model specialists to create competency models that work and to deploy them in ways that produce the job outcomes that matter.